30 day money-back guarantee
If you’re not happy with your Zooki products and want to return them, let us know within 30 days and we’ll organise for them to be returned and refund you. Simply get in touch via the form below.
Please note, the products need to be returned in order to process the refund - if you give the products away, your order can't be refunded.
Our guarantee covers...
Your first order of any Zooki products
We appreciate you trying it!
One-time purchases & subscriptions
Whether you subscribed or ordered once
Items ordered directly via Zooki.com
All products from our website are covered
it doesn't cover...
Repeat purchases of the same product
Orders from 3rd party retailers outside of Zooki.com
Items trialled for longer than 30 days
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