If you'd like to apply a discount code to your subscription, simply log in to your account, and head to the 'Subscriptions' tab. Then, click to edit the subscription that you'd like to add the code to, scroll down to the bottom of the page and you'll see a box to enter your discount code. This will apply the code to your upcoming subscription!

If you've built up some loyalty points and would like to use these against an upcoming order, simply log in to your account and head to the 'Rewards' tab. Here you'll see how many redeemable points you have.

You'll see some predetermined options of points to redeem, ranging from £10 off to £40 off. Click the 'redeem' button on one of these amounts, and it will generate a discount code for this amount. Once you click this 'redeem' button, you can't add these points back to your balance (but don't worry, we will email you the discount code so you don't have to memorise it!)

Once you've copied this code, head to the 'Subscriptions' tab in your account, and select the subscription you'd like to add the code to. Then scroll down to the bottom and you'll see a box where you can enter this code and redeem these points off your upcoming order!

If you have any questions, please don't hesitate to get in touch and we'll be happy to help redeem these loyalty points for you.

You can manage your subscription at any time via your Zooki account. To login to your account, click on the icon in the top right corner of our website or click here

Uh oh! If you’ve forgotten your password, you can reset it via the ‘Forgot password’ button on the login page. If you're struggling, get in touch with us at hello@zooki.com or you can also give us a call on (+44) 01253 928393 - we're always happy to help.

If you find you have more Zooki than you can handle for the time being, that’s okay! Just log in to your account and edit your subscription until you’re back up to speed with your Zooki stock.

You can find more information about each product's nutritional information and ingredients on the page of the product you're interested in; simply click the 'nutritional information'.